Fun36 believes that the best entertainment is entertainment done wisely. We provide self-control tools, safe play guidelines, and full support to every member so your gaming experience remains positive and responsible.
Fun36 does not just provide entertainment — we also ensure every member plays within a safe, healthy, and enjoyable framework. Here are the six core principles at the heart of our responsible gaming programme.
Fun36 only allows members aged 18 and above to register and play. Our KYC process thoroughly verifies the identity and age of every new member. We make no compromises on this — protecting younger individuals is a shared responsibility.
Through your fun36 account settings, you can set daily, weekly, or monthly deposit limits; loss limits; play time limits; and activate a cooling-off period or full self-exclusion — all in under two minutes.
Fun36's internal analytics system continuously monitors members' betting patterns. If a player's activity shows signs of risk, our team will proactively reach out and offer appropriate support.
If you feel you need a short break or want to stop altogether, fun36 offers an immediate self-exclusion option. You can choose a period ranging from 30 days to permanent exclusion — your decision is fully respected without any burdensome questionnaires.
The trained fun36 support team is available 24 hours a day, 7 days a week. We also provide referrals to professional counselling organisations in Malaysia for members who need further assistance, without any judgement or pressure.
Fun36 actively spreads responsible gaming information through in-platform guides, regular articles, and periodic notifications to members. We believe an informed player is a safer player who makes smarter decisions.
All tools are accessible directly through your account settings. No extra charges, no complicated process — just full control at your fingertips.
Set the maximum amount you can deposit within a daily, weekly, or monthly period. Once set, the limit takes effect immediately and can only be increased after a 24-hour waiting period to prevent impulsive decisions.
Limit the amount you can lose in a single session or over a set period. Once the loss limit is reached, you will not be able to continue wagering for that period — automatic protection, no second-guessing required.
Set a time limit on how long you can play in a single session. When your set time is nearly up, fun36 will send you a reminder. This feature is especially useful for avoiding losing track of time during play.
Need a quick break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be blocked from any betting activity, but your balance remains safe and can be withdrawn.
The most decisive option for members who wish to stop playing for an extended period or permanently. Self-exclusion can be set for a minimum of 6 months, 1 year, 5 years, or permanently — and your decision is final.
Complete a short questionnaire within the fun36 platform to self-assess the risk level of your gaming habits. Your results are fully confidential and designed to help you make smarter decisions about how you play.
Problem gambling can affect anyone, regardless of background or experience. Recognising the warning signs early is the single most important first step. If you or someone you care about is showing any of the following signs, it may be time to seek help.
Identifying a problem is not a sign of weakness — it is a sign of strength and the first step towards positive change.
Fun36 operates on the principle that member safety and well-being take precedence over any business gain. We comply with all responsible gaming guidelines set by regulatory bodies and actively promote a healthy gaming culture among our members in Malaysia.
Every feature on the fun36 platform is designed with responsible gaming in mind — from a user interface free of manipulative techniques, to automated alert systems based on real gameplay data.
Fun36 takes a proactive approach to protecting those more vulnerable to problem gambling risks, including young individuals, those with a history of addiction, and those facing financial or emotional stress.
All fun36 customer support staff undergo specialised responsible gaming training. They are trained to identify signs of problem gambling, engage with empathy, and guide members to the right support resources without any judgment.
Activating any self-control tool on fun36 is straightforward and takes less than two minutes. Simply follow the steps below.
Log in to your fun36 account using your username and password. Make sure you are using a secure device and a trusted internet connection.
Click your profile icon at the top right of the page, then select "Account Settings" from the menu that appears to access all control options.
In the settings menu, look for a tab labelled "Responsible Gaming" or "Self-Control". Here you will find all available tools with a brief description of each.
Choose the type of control you want, enter the relevant value or duration, then confirm your selection. Limits take effect immediately and you will receive a confirmation via email.
Need help activating the self-control tools? The fun36 support team is available 24/7 via live chat within the platform. Reach out to us any time.
Here are answers to the most frequently asked questions from members about the fun36 responsible gaming programme.