Fun36 takes the protection of every member's personal data seriously. This policy clearly explains how we collect, store, use, and protect your information in line with industry best practices.
Your security and privacy are not merely a legal obligation for us — they are the foundation of trust that builds a lasting relationship between fun36 and every one of its members.
Fun36 only collects personal data that is strictly necessary for the stated purposes. We do not collect excessive information, and every piece of data collected has a clear and legitimate purpose in accordance with our operational and legal compliance requirements.
All data transmitted between your device and fun36's servers is protected by 256-bit SSL encryption. Sensitive data such as financial information and identity documents is stored with additional encryption at the database level for layered protection.
Fun36 has never and will never sell, rent, or exchange members' personal data to outside parties for marketing or commercial purposes. Your information belongs to you, and we only use it for the purposes you have consented to.
You have full rights to access, correct, download, or delete your personal data at any time. Through your fun36 account settings or by contacting our support team, all data-related requests will be processed within 30 business days.
The fun36 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of our data processing falls within the requirements of applicable law, including registration and notification obligations.
In the event of any security incident involving your personal data, fun36 is committed to notifying you in a timely manner in accordance with legal requirements. Our cybersecurity team operates 24 hours a day to monitor and respond to any threats.
Welcome to the fun36 Privacy Policy page. At fun36, we understand that your trust is the most valuable asset we must protect. This Privacy Policy explains in detail how fun36 ("we", "our platform") collects, uses, stores, discloses, and protects your personal data when you use our online sports betting and casino platform at fun36.vu.
This policy applies to all users of the fun36 platform, including registered members, unregistered website visitors, and any individuals interacting with our platform via the website, mobile app, or other official communication channels. By continuing to use the fun36 platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions fun36. Both documents together form the complete agreement framework between you and fun36 regarding your use of our platform.
Fun36 operates as a trusted online entertainment and betting platform in Malaysia. We are bound by Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant laws and regulations within the jurisdictions in which we operate. If you have any questions about this Privacy Policy, our privacy team is ready to assist you.
Fun36 collects personal data from you through various means as you interact with our platform. Below are the categories of data we collect along with the purposes for their collection:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identification Data | Full name, date of birth, IC/passport number, gender | Registration form & KYC |
| Contact Data | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank account details, e-wallets, transaction history | Deposits & Withdrawals |
| Usage Data | Gaming activity, betting history, entertainment preferences | Automated platform activity |
| Technical Data | IP address, device type, web browser, access logs | Automatically upon visit |
| Communication Data | Support chat records, emails, and feedback | Support Interactions |
In some situations, we may also collect data from trusted third-party sources such as identity verification agencies, KYC service providers, and fraud prevention databases to help us verify your identity and protect platform security.
fun36 does not collect sensitive category data such as medical information, political views, or religious beliefs unless specifically required by law and responsible gaming compliance.
The personal data we collect from you is used solely for legitimate purposes necessary for the operation of the fun36 platform. We do not use your data for irrelevant purposes or beyond what has been communicated to you. The primary purposes for which your data is used are as follows:
Every instance of data processing at fun36 has a solid legal basis — whether grounded in your consent, contractual necessity, legal obligation, or our legitimate interests as a platform operator.
Fun36 does not sell, rent, or trade members' personal data to third parties for their own marketing purposes. However, in the course of operating the platform smoothly and complying with legal requirements, we may share your data with the following categories of parties under limited and controlled circumstances:
All third parties that receive your data from fun36 are bound by strict data protection agreements. They are only permitted to use that data for the specific agreed purposes and must comply with data security standards equivalent to or higher than those of fun36.
If your data needs to be transferred outside Malaysia for processing by international third parties, fun36 ensures that such transfers are carried out with adequate safeguards in compliance with Malaysia's PDPA requirements.
The security of your personal data is fun36's highest priority. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against unauthorised access, loss, misuse, alteration, or destruction.
The technical and organisational security measures we practise include:
While we take all reasonable precautions, no security system can be guaranteed to be 100% secure. We encourage you to also take your own protective measures, such as using a strong password and not sharing your login credentials.
Fun36 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you during return visits and provide a more personalized experience.
The types of cookies we use are as follows:
You can manage your cookie settings through your web browser settings or via the privacy settings panel in your fun36 account. Please note that disabling certain cookies may affect the functionality of some platform features.
As a fun36 member and data subject under Malaysia's PDPA, you have certain rights regarding your personal data that we hold. fun36 fully respects these rights and provides straightforward mechanisms for you to exercise them.
You have the right to know what personal data we hold about you and to receive a copy in a readable format.
You may request that we correct any inaccurate or incomplete personal data we hold about you.
In certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances at any time.
You may request a copy of your personal data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, contact fun36's Data Privacy Officer by email at [email protected] or via live chat within the platform. We will respond within 30 business days.
Fun36 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. We do not retain data beyond the period necessary.
The data retention period guidelines we follow are as follows:
When your personal data is no longer required, we will delete or anonymise it securely so that it cannot be recovered or identified.
The fun36 platform may contain links or integrations with third-party services such as casino game providers, payment providers, and analytics tools. This Privacy Policy applies only to data processing carried out by fun36 itself and does not cover the privacy practices of those third parties.
We encourage you to read the privacy policy of any third party whose services you use through the fun36 platform. fun36 is not responsible for the privacy practices or content of such third-party websites or services.
When you interact with game components provided by third-party suppliers within the fun36 platform, minimal technical data may be shared with those suppliers solely to ensure the games function correctly. All such sharing is subject to strict data protection agreements.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fun36 handles your personal data, please contact our Data Privacy Officer. We are committed to addressing every inquiry thoroughly and within the stipulated timeframe.
You can reach the fun36 privacy team through the following methods:
When contacting us regarding privacy, please include your full name, fun36 account number (if applicable), and a clear description of your enquiry or request. This will help us process your request more quickly and accurately.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority in your jurisdiction.
fun36 is committed to responding to all privacy-related inquiries within 30 business days of receipt. For urgent cases or those involving security risks, we will respond within 72 hours.
Fun36 puts the power in your hands. Here are simple ways to manage your privacy every day.
Log in to your fun36 account and go to the Privacy & Security section to easily manage your data preferences, notifications, and marketing permissions.
For more specific data-related requests such as data exports, account deletion, or inquiries about how your data is used, contact us directly via our privacy email.
If you suspect your account has been accessed without authorisation or notice any suspicious activity, contact the fun36 security team immediately for 24/7 rapid response.